We at ASOChef always do our best to satisfy our clients with our service offerings completely. However, we do provide refunds for some of our services. For others, we will revise or improve our work product as needed.
When you order from us, we promise to give you our best effort. But humans do make mistakes, and we accept that some clients may want their money back. We offer a refund policy to rectify any potential problems and continue to provide the best service to our clients. We detail our policy below and outline the primary points you should understand:
Order Cancelation & Refund Policy
If you have ordered our service and paid for it already but do not want to continue, you can cancel the order. To do so, you must submit an order cancellation within 12 hours of ordering the service. We will issue a refund for your order within 7 to 21 days through the same payment method you previously ordered and paid with.
- Our cancellation and refund policy does not apply if you cancel the order after 6 hours.
- The same policy applies to cancelling an ongoing project. We do not offer postponements on ordered services or service switching (exchanging your current order for another service) while we have already begun working on a project.
- In Short, Any order cancellation or service switch request must be completed within 6 hours of your order.